• Coaching and mentoring for individual and team needs
• Principles, skills and impact of coaching and mentoring
• Understanding organisational culture, values and behaviour
• Understanding team dynamics
• Completing the coaching and mentoring process
• Personal development as a manager and leader
• Introduction to management coaching and mentoring
• Using coaching and mentoring skills as a manager
• Coaching practice and theory
• Mentoring practice and theory
• Organisational coaching and mentoring
• Coaching and mentoring policies
• Strategic impact of coaching and mentoring
• Leadership coaching and mentoring skills
• Leading equality and diversity